E Learning Student Support Executive

Job Code : HCG/MWC/0024

Job Location : Cochin

Experience Required : 0-3 years

Salary : As Per Industry Standards

Posted date : September 18, 2018

Job Description :

Candidates with good command over English language is preferred. Thorough computer knowledge with introduction to various technologies. Good exposure to e-Learning environment. Internet savvy. Preferable experience from education and training sector.

Required Qualifications :

Bachelor/ Master degree with good communication skill

Responsibilities :

• Monitoring the replies and making sure the client is satisfied.
• Researching the LMS for implementing requests from the clients.
• Implementing new modules on the LMS and testing its functionality.
• Coordination with design team for requirement in course delivery.
• Coordination with development team in LMS customization.
• Technical support to clients in terms of e learning.
• Support requests raised by the clients assigned have to be attended & replied satisfactorily & in time.
• Attending to the support requests assigned.
• Ensure the support requested by students is answered sufficiently & in time.
• Coordinating the activities of the e-learning support team and other concerned departments.
• Ensure the support requested by students is answered sufficiently and in time.
• Implement the course is ready to be delivered on the LMS as required by the client by making sure e learning assessments and content is published and uploaded as per requirement of the educator.

Industry:

Education / Teaching / Training

Functional Area:

Teaching, Education, Training, Counseling

Role Category:

Other

Please mention "E Learning Student Support Executive" in the subject of your email

Submit Your Resume » (or) Send your resume to careers@healthcareersgroup.in