We’re hiring! Join the HCG family to nurture your personal and professional goals.
These are our present career openings:
1. Documentation Executive-VP
Experience :- 1-2 years
Location:- Cochin
Job Description:
To aid students/ candidates to enroll in different programs offered by MWT Education Consultancy and assist them in visa and emigration related documentation and services.
- Must adhere to all company policies, procedures and business ethics and codes.
- Manage and maintain existing customers and strengthen the relations.
- Attending inbound calls
- Negotiation of documents
- Preparation of Students Admission Documents
- Handling back office process
- Able to communicate directly with students and authorities over email/phone
- Screen candidates and advise them about most suitable program that meets their qualification and requirement.
- Updating each and every conversation with the candidate in CRM Software.
- Assist and advice candidates to gather documents as per requirement of AHPRA
- Contact AHPRA on behalf of candidate to know application status.
- Assist candidates in completing necessary application forms to College/University for admission upon receiving decision letter
- Arrange interview with college/University to confirm admission
- Provide candidates with information booklet/broachers of different providers of the course to choose from.
- Train and guide candidates to attend college/University interview which could be telephonic/video conferencing/ Face to face
- Advice candidates about documentation and fund necessary for applying visa.
- Prepare candidates to attend visa interview
- Assist candidates to complete visa application forms
- Provide pre departure guidance
- Ensure all candidates attend preparatory course prior to leaving Australia.
Qualifications:
- Bachelor/ Master degree with good communication skill
Salary: As Per Market Standards
Industry: Education
Functional Area: Visa Documentation
Role Category: Other
2. Front Office Executive
Experience :-1-3 years
Location:- Cochin
Job description:
Front Office Executive is responsible to handle all incoming communication- via telephone, email, fax etc and assign/transfer them to the concerned person. Maintaining important documents, records, and files in a proper and organized manner.Promote different programs offered by MWT Education Consultancy by reaching out to potential candidates either by phone or mail. Their main responsibility is to create a robust pipeline of prospective candidates for different programs offered through MWT Education Consultancy.
- Must adhere to all company policies, procedures, business ethics and codes.
- Attending to all incoming communication and responding appropriately.
- Updating the walk-in and call register daily.
- Ensuring accurate and timely communication with students/candidates
- Update the walk-in enquiries in CRM and forward prospective candidates’ details to TL-Counselling.
- Maintaining an inventory of office supplies.
- Maintaining and updating the competitor register and other registers.
- Should be a team player and should possess good interpersonal skills.
- Uphold the values of the company in all dealings with various stakeholders and carry out one’s duties with integrity and responsibility.
- Enter all candidate information in CRM and other relevant software systems and update it regularly
- Ensure highest levels of customer service as per MWT Standards.
Qualifications:
- Bachelor/ Master degree with good communication skill
Salary: As Per Market Standards
Industry: Education
Functional Area: Front Office Management
Role Category: Other
3. E Learning Student Support Executive
Experience :- 0-3 years
Location:- Cochin
Job Description:
Candidates with good command over English language is preferred. Thorough computer knowledge with introduction to various technologies. Good exposure to e-Learning environment. Internet savvy. Preferable experience from education and training sector.
Responsibilities:
- Monitoring the replies and making sure the client is satisfied.
- Researching the LMS for implementing requests from the clients.
- Implementing new modules on the LMS and testing its functionality
- Coordination with design team for requirement in course delivery.
- Coordination with development team in LMS customization.
- Technical support to clients in terms of e learning.
- Support requests raised by the clients assigned have to be attended & replied satisfactorily & in time.
- Attending to the support requests assigned.
- Ensure the support requested by students is answered sufficiently & in time.
- Coordinating the activities of the e-learning support team and other concerned departments.
- Ensure the support requested by students is answered sufficiently and in time.
- Implement the course is ready to be delivered on the LMS as required by the client by making sure e learning assessments and content is published and uploaded as per requirement of the educator.
Qualifications:
- Bachelor/ Master degree with good communication skill
Salary: As Per Industry Standards
Industry: Education / Teaching / Training
Functional Area: Teaching, Education, Training, Counseling
Role Category: Other
4. Business Development Officer
Experience :- 2-3 years
Location:- Kottayam
Job Description:
Handling the business promotion activities. Assessing the education industry and getting leads for business promotion. Specific marketing campaigns and projects within the department and to assist with the implementation of the department’s policy, strategies and campaigns. The Executive will have to formulate the contents for the marketing mix and put forth efficient and innovative marketing plans.
Accountabilities
- Keep the rules and standards of the organization and be the representative who deliver the best to the customer .
- Schedule the appointments and visit existing customers to review product needs and determining other opportunities.
- Organize and attend joint sales calls with Vendors.
- Open new accounts.
- Responsible to liaise between customers and the company for up-to-date status of service, pricing and new product release launches.
- Prepare reports for marketing and sales and keeping expense accounts.
- Generate new and repeat sales by providing product, technical information in a timely manner
- Identify customer requirements and expectations in order to recommend relevant products/solutions
- Deliver the best quote to the customer and know the competition and report to the team leader
- Proactively recommend products needed by customers to increase customer satisfaction and improve profitability
- Keep up to date on new products, services, procedures and tools by attending training and departmental meetings
- Contact customers following sales to ensure on going customer satisfaction.
- Present a professional image always
- Study the product thoroughly and know the marketing techniques.
- Improve Communication skill according to the changing styles and fashion of the market .
- Report to the team leader for all the activities on a daily, monthly and quarterly basis .
- Present a professional image at all times
Qualifications:
- Bachelor/ Master’s degree with good communication skill
Salary: As Per Company Standards
Industry: Education / Teaching / Training
Functional Area: Marketing , Advertising , MR , PR , Media Planning
Role Category: Marketing
Role: Direct Marketing Executive
5. OET/IELTS Trainer: Mumbai/ Kottayam
Job Description: OET/IELTS Trainer provides training for students enrolled for the OET/IELTS, both online and face to face. The trainer need to support students in getting an adequate score for passing. Provides focused training on the modules listening, reading, speaking and writing. Develop confidence in candidates for appearing in exam.
Roles and Responsibilities:
- Teaching OET/IELTS including spoken English to the students
- Making teaching plans for the Program
- Managing the class; preparing the lessons to be delivered to the students
- Preparing and setting tests, examination papers, and exercises
- Marking and providing appropriate feedback to the students
- Basic administration, such as keeping student registers and attendance records
- Preparing resources for candidate
Qualifications:
- Bachelor/ Master’s degree in nursing with good communication skill
- IELTS/OET passed candidate / minimum 1 teaching experience
Salary: As Per Market Standards
Industry: Teaching
Functional Area: Training students
Role Category: Teacher
