Here is our current list of available career opportunities. Do read on and see if your skills would be a fit for any of our vacancies!
Browse the career opportunities at HCI:
- Student Support (E- Learning) – Vytilla
- Student Admission Consultant – Vytilla
- Nurse Educator – Kadavanthra
- Nurse Educator – Mumbai
- UX UI Designer – Vytilla
- Instructional Designer – Infopark
- Manager – QA/QC: Capable to implement CMM5 quality Certification required for KH
- Project Manager – Vyttila
- General Manager (Education Consultancy) – Vyttila
- Front Office Manager/Executive – Kadavanthra
- Marketing Executive – Vyttila/Kottayam
- Tele-caller – Vyttila
- Principal
- OET Trainer
1. Student Support (E- Learning):
Job Description:
Candidates with good command over English language are preferred. Thorough computer knowledge with introduction to various technologies. Good exposure to e-Learning environment. Internet savvy. Preferable experience from education and training sector.
Salary: As Per Industry Standards
Industry: Education / Teaching / Training
Functional Area: Teaching, Education, Training, Counselling
Role Category: Other
Role: Other
Education:(UG – Any Graduate – Any Specialization)
(PG- Any Post Graduate – Any Specialization, Post Graduation Not Required)
(Doctorate- Any Doctorate – Any Specialization, Doctorate Not Required)
Responsibilities:
Monitoring the replies and making sure the client is satisfied.
Researching the LMS for implementing requests from the clients.
Implementing new modules on the LMS and testing its functionality
Coordination with design team for requirement in course delivery.
Coordination with development team in LMS customization.
Technical support to clients in terms of e learning.
Support requests raised by the clients assigned have to be attended & replied satisfactorily & in time.
Attending to the support requests assigned.
Ensure the support requested by students is answered sufficiently & in time.
Coordinating the activities of the e-learning support team and other concerned departments.
Ensure the support requested by students is answered sufficiently and in time.
Implement the course is ready to be delivered on the LMS as required by the client by making sure e learning assessments and content is published and uploaded as per requirement of the educator.
Key Skills:
Learning, e – learning, support executive, Calls Handling, mails, Tech Support
Desired Candidate Profile:
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
2. Student Admission Consultant:
Job Description:
Responsibilities:
Contacting students for Course Admission
Supporting students admission process
Ensuring to achieve the admission target
Excellent sales skills (experience in education industry is an advantage)
Friendly and approachable personality
Exceptional customer service skills
Good computer skills
Confident in dealing with customers on the phone
High level of organizational and administrative skills
Team oriented and be able to work effectively without supervision
Previous Customer Service/Call center experience is desirable
Ready to work 24/7
Salary: As Per Market Standards
Industry: Education Consultancy
Functional Area: Customer Care / Tele Marketing
Role Category: Student Admissions
Role: Student Admissions Consultant
Key Skills:
Good Communication Skill, Customer Care, Tele Marketing / Tele Sales, Telephone Etiquette
Desired Candidate Profile
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization
Requirements:
Candidate should have a flair to work on target based job.
Candidate should have minimum 1 year experience in Call center, Telemarketing or Customer Care background.
Candidate must be willing to work on Saturdays and Sunday, if work demands, where compensatory off is allotted.
Candidate should have excellent presentation, communication and interpersonal skill.
3. Nurse Educator (Kadavanthra):
Job Description:
The position provides you an opportunity to develop and facilitate nursing study programs in colleges & hospitals. Candidates should have good communication skill, the ability to teach, have strong presentation & negotiation skills. Candidates with B.Sc. in Nursing who have at least 2 years clinical nursing experience or M.Sc. in Nursing can apply.
Salary: As Per Market Standards
Industry: Medical / Healthcare / Hospitals
Functional Area: Teaching, Education, Training, Counselling
Role Category: Teacher/ Private Tutor
Role: Nurse Educator
Responsibilities:
Provide continuing education to licensed nursing staff.
Develop curricula for nursing programs.
Develop assessments for nursing and related programs.
Support content development for diploma /graduate diploma courses.
Provide subject review to develop eLearning.
Should promote & brand our nursing study programs in colleges & hospitals.
Build strong relationships, provide strong presentation & negotiation skills.
Key Skills:
Good Communication Skills , basic Computer knowledge , Attend or speak at conferences, basic knowledge in training & developing continuing education programs.
Desired Candidate Profile:
Education:
UG: B.Sc. in Nursing with two years of Clinical Nursing experience
PG: M.Sc. in Nursing
4. Nurse Educator (Mumbai):
Job Description:
The position provides you an opportunity to develop and facilitate nursing study programs in colleges & hospitals. Candidates should have good communication skill, the ability to teach, have strong presentation & negotiation skills. Candidates with B.Sc. in Nursing who have at least 2 years clinical nursing experience or M.Sc. in Nursing can apply.
Salary: As Per Market Standards
Industry: Medical / Healthcare / Hospitals
Functional Area: Teaching, Education, Training, Counselling
Role Category: Teacher/ Private Tutor
Role: Nurse Educator
Responsibilities:
Provide continuing education to licensed nursing staff.
Develop curricula for nursing programs.
Develop assessments for nursing and related programs.
Support content development for diploma /graduate diploma courses.
Provide subject review to develop eLearning.
Should promote & brand our nursing study programs in colleges & hospitals.
Build strong relationships, provide strong presentation & negotiation skills.
Key Skills:
Good Communication Skill , basic Computer knowledge , Attend or speak at conferences, basic knowledge in training & developing continuing education programs.
Desired Candidate Profile:
Education:
UG: B.Sc. in Nursing with two years of Clinical Nursing experience
PG: M.Sc. in Nursing
5. UX UI Designer
Job Description:
We are looking for highly creative and innovative designers who can convert their ideas into designs. Ideal Candidates should be Hardworking, Committed, Ready to face challenging situations and meet the deadlines. Web designers required for working on variety of websites and web applications with W3C standards for international clients.
Salary: As per Market Standards
Industry: IT-Software / Software Services
Functional Area: Web Designer
Role Category: Designer
Role: Senior Web Designer / UI Developer
Location: Cochin
Responsibilities:
Design and construct web pages/ sites including incorporating graphic user interface (GUI) features and other techniques.
Design HTML prototypes, visual interfaces and interaction of web-based applications.
Write clean and concise CSS and trouble shoot / debug issues across browsers.
Reproduce mock- ups from Photoshop documents into HTML using CSS.
Create clean, user intuitive interface and navigation design.
Good knowledge of design concepts, and recommends best practices.
Have the ability to respond to detail technical queries by the customer and advise.
Good understanding of e-commerce and web integration principles.
Responsible for coaching, guiding and mentoring junior team members to help them scale faster
Handle multiple projects in an agile, fast-paced environment.
Work closely with developers and clients on day to day deliverables.
Plans and schedules resources to meet client commitments and deadlines
Desired Candidate Profile
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, Post-Graduation Not Required
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
Must have the ability to work independently, Participating in a team- oriented environment to develop complex web based applications.
Experience: 3+ Years
Required Skills:
Excellent technical knowledge in HTML5,CSS3, Twitter Bootstrap, JavaScript/JQuery
Proficient in DIV tags, Dreamweaver, Photoshop to build Web 2.0 websites.
Experience in creating front-end web design, including designing interfaces and style guides
Experience in cross-platform design, image optimization and load time management.
Should possess excellent communication and leadership skills
Desired Skills:
AngularJS, Adobe Illustrator experience is a plus
Experience in developing SEO friendly website.
Healthcare/ Education / Retails / e-commerce / Supply Chain domain expertise is an added advantage
Exposure to mobile UI design, WordPress, Joomla would be great advantage
Exposure to graphic design work is an added skill advantage.
6. Instructional Designer (Vytilla)
Job Description:
Key Functions / duties:
Analyse training requirements and learner profile.
Perform task and/or content analysis.
Develop the course structure.
Identify instructional end goals for different types of training deliverables and create content that matches them.
Coordinate with Subject Matter Experts to identify the content scope, build training and review end products.
Develop high level and detailed design documents for Classroom and Self-paced training delivery types
Build training deliverables including Power Point Presentations-learning Storyboards, Rapid E-learning’s, Process Flows, and System Based Training Simulations etc.
Visualize instructional graphics
Maintain training files and content documentation
Apply tested instructional design theories, practice and methods
Qualifications & Qualities required:
2 years of experience as an Instructional Designer
Interdisciplinary business knowledge and cross-cultural competency
Commitment and passion for learning and technology
Ability to synthesize information from various sources
Proven organizational skills with the ability to prioritize and manage multiple tasks
Excellent verbal and written communication
Expert in English Language
Proficiency with programs such as Microsoft Word, Excel, PowerPoint, Visio, WebEx, Lync and SharePoint
Expert in Rapid Authoring and Simulation software including Articulate, Captivate, Uperform etc.
Demonstrated ability to learn and apply new technology quickly
Customer service orientation
Demonstrated ability to be successful in ambiguous environments
Ability to work independently with less supervision
Strategic thinking/problem solving skills
Demonstrated initiative and commitment for results and the ability to set priorities
Resilient and able to adapt to a fast and dynamic work environment
7. Manager – QA/QC: Capable to implement CMM5 quality Certification required for KH
Job Description:
The QA/QC Manager will lead a team to manage compliances for IHNA / IHM in terms of ASQA/TEQSA/ CRICOS compliances.
The manager of the division need to have 10 years of experience in QA/QC role as auditor for ISO9001 or similar capacities.
The QA/QC manager also conduct monthly audit of systems and processes to ensure compliance to standards.
Read and understand all publications from regulatory bodies and update IHNA/ IHM policies, websites, processes and systems accordingly.
Train the requirements of Australian education and work in collaboration with Compliance manager and other departments in IHNA/ IHM.
Salary: As Per Market Standards
Industry: Education Consultancy
Functional Area: Quality Analysis/Quality Control
Role Category: Manager
Role: QA/QC Manager
Responsibilities:
Lead the team to manage compliances and train the requirements of Australian education and work in collaboration with Compliance manager and other departments.
Monthly auditing of systems and processes to ensure compliance to standards.
Read and understand all publications from regulatory bodies and update policies, websites, processes and systems accordingly.
Key Skills:
Quality Analysis/Quality Control, Managerial Skills, Compliances Management, Auditing, Policies updating,
Desired Candidate Profile:
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
8. Project Manager (Healthcare Domain – Nurse Preferred)
9. General Manager (Education Consultancy)
Job Description:
The General Manager directs & monitor the Counseling & Documentation Managers and their teams to work together & get the best results.
High performance is the key to any business, and as a General Manager you need to play a vital role in helping the business run smoothly. You need to organize the teams under you and its workload and make sure performance is kept to a really high standard. Delegating tasks, to the Team Leaders, monitoring the team’s performance, helping their training and development, completing paperwork and handling complaints, reporting to Operations Manager.
Accountabilities
The General Manager is expected to perform the following along with additional ad hoc duties as and when requested by HCI:
Operational Management
The General Manager handles operations i.e. He verifies performance through tracking systems like CRM/Wise net/SharePoint to check individual student counsellor, such as speed of answer, accuracy of information.
It could also include coaching and feedback to ensure that the defined customer experience is delivered in every call or visit
Set up sales plan in order to achieve sales target required by the company.
Supervise daily work of the members and ensure customer satisfaction
Team Development
The General Manager develops the teams to ensure that they consistently deliver the needed performance.
Monitors individual the whole team members to identify and schedule required training.
Staying close enough to the team to recognize their shortcomings or weaknesses and address these.
Inspire and motivate the team with a clear vision and purpose
Salary: As Per Market Standards
Industry: Education Consultancy
Functional Area: Customer Care / Tele Marketing
Role Category: Student Admissions
Role: Student Admissions Consultant
Responsibilities:
The General Manager will be responsible for any sort of Business expansions, Business Plans and Strategic Planning.
Planning and coordinating Overseas Business Plans and its development
Handling Overseas Education for Australia, New Zealand, UK, Canada, Ireland & other
countries
Responsible for Marketing activities and Seminars
General Manager may be responsible for gathering the information for the performance
review.
Conduct performance Review of the Team.
Hold weekly meetings, discuss task delegation and review issues.
In conjunction with Operations Manager set quarterly targets and objectives
Communication
The Company Manager is the communication link between the front-line and management.
He disseminates information to the team and forwards information to his up line in a timely manner.
He works closely with his team members to resolve customer problems and reports as required on performance, issues and resolutions.
Identify Opportunities
The Company Manager tracks and submits ideas and solutions for service based on the observations and analysis.
Identify opportunities for business development.
Take regular feedback from customer and members of the team.
Check for regular visa updates on relevant immigration websites
www.immi.gov.au
Check regularly for health practitioner updates on www.ahpra.gov.au
Keep track of competitors and competition
Check for updates to be made on Company website www.mwt.co.in
Desired Candidate Profile
Experience: 6 to 12 Years
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization
10. Front Office Manager/Executive – Kadavanthra
Job Description: We do have a vacancy for the position of a “Front Office Manager” at our Mumbai location. The Front Office Manager will be the first point of contact of the company and will be required to provide administrative support across the organization. Handling the flow of people through the business and ensure that all front office responsibilities are completed accurately and delivered with highest service quality levels, promptly.
Salary: As Per Market Standards
Industry: Educational Institution
Functional Area: Front Office
Role Category: Manager
Role: Front Office Manager/Executive
Location: Mumbai
Responsibilities:
Resolves enquire customers problems quickly, efficiently, and courteously.
Answer, screen and forward any incoming phone calls while providing basic information when needed.
Maintain required pars of all front office and stationary supplies.
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Requires to wear proper uniforms at all times.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Monitor Front office log book and employee movement register on a daily basis
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains safe and clean front Office area by complying with procedures, rules, and regulations.
Maintain the security by following procedures like monitoring logbook and issuing badge to the visitors.
Dealing with customers, including walk-in complaints at front office desk.
Attending calls- Receiving, and responding pleasantly.
Maintaining important documents, records, and files in a proper and organized manner.
Ensuring the front desk provides a professional and friendly service for customers
Desired Candidate Profile
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, Post-Graduation Not Required
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
Experience: 3 – 6 Years
Key Skills:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure.
11. Marketing Executive – Vyttila/Kottayam
Job Description:
Handling the business promotion activities.
Assessing the education industry and getting leads for business promotion.
Specific marketing campaigns and projects within the department and to assist with the implementation of the department’s policy, strategies and campaigns. The Executive will have to formulate the contents for the marketing mix and put forth efficient and innovative marketing plans.
The Executive will have to formulate the contents for the marketing mix and put forth efficient and innovative marketing plans
Salary: As Per Company Standards
Industry: Education / Teaching / Training
Functional Area: Marketing , Advertising , MR , PR , Media Planning
Role Category: Marketing
Role: Direct Marketing Executive
Accountabilities
Keep the rules and standards of the organization and be the representative who deliver the best to the customer .
Schedule the appointments and visit existing customers to review product needs and determining other opportunities.
Organize and attend joint sales calls with Vendors.
Open new accounts.
Responsible to liaise between customers and the company for up-to-date status of service, pricing and new product release launches.
Prepare reports for marketing and sales and keeping expense accounts.
Generate new and repeat sales by providing product, technical information in a timely manner
Identify customer requirements and expectations in order to recommend relevant products/solutions
Deliver the best quote to the customer and know the competition and report to the team leader
Proactively recommend products needed by customers to increase customer satisfaction and improve profitability
Keep up to date on new products, services, procedures and tools by attending training and departmental meetings
Contact customers following sales to ensure on going customer satisfaction.
Present a professional image at all times
Study the product thoroughly and know the marketing techniques .
Improve Communication skill according to the changing styles and fashion of the market .
Report to the team leader for all the activities on a daily , monthly and quarterly basis .
Present a professional image at all times
You must take the ownership of the task assigned to you
Key Skills:
Marketing Promotions Education Industry
Desired Candidate Profile:
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
12. Tele-caller – Vyttila
Job Description:
We are looking for candidates with good command over English language for Tele-Caller position. Thorough computer knowledge with a flair to do telesales and achieving target. Good exposure to Tele-caller environment. Preferable experience in Tele-sales and marketing domain in education and training sector.
Salary: As Per Industry Standards
Industry: Education / Teaching / Training
Functional Area: Tele-Calling
Role Category: Tele-Caller
Role: Other
Responsibilities:
Making outbound calls and to take incoming calls from potential customers, and pass these leads to the appropriate individuals for sales closure
Reach out leads that generated by marketing team and maximization of revenue
To methodically reach out to customers and outlets to secure leads for the Retail sales team to go behind, and close
Key Skills:
Tele-calling, Outbound Calls, Telephone etiquettes, support executive, Calls Handling, mails
Desired Candidate Profile:
Education:
UG: Any Graduate – Any Specialization
PG: Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate: Any Doctorate – Any Specialization, Doctorate Not Required
13. Principal (HCI) Nursing Background
14. OET Trainer
