E Learning Student Support Executive
Job Code : HCG/MWC/0024
Job Location : Cochin
Experience Required : 0-3 years
Salary : As Per Industry Standards
Posted date : September 18, 2018
Job Description :
Candidates with good command over English language is preferred. Thorough computer knowledge with introduction to various technologies. Good exposure to e-Learning environment. Internet savvy. Preferable experience from education and training sector.
Required Qualifications :
Bachelor/ Master degree with good communication skill
Responsibilities :
- Monitoring the replies and making sure the client is satisfied.
- Researching the LMS for implementing requests from the clients.
- Implementing new modules on the LMS and testing its functionality.
- Coordination with design team for requirement in course delivery.
- Coordination with development team in LMS customization.
- Technical support to clients in terms of e learning.
- Support requests raised by the clients assigned have to be attended & replied satisfactorily & in time.
- Attending to the support requests assigned.
- Ensure the support requested by students is answered sufficiently & in time.
- Coordinating the activities of the e-learning support team and other concerned departments.
- Ensure the support requested by students is answered sufficiently and in time.
- Implement the course is ready to be delivered on the LMS as required by the client by making sure e learning assessments and content is published and uploaded as per requirement of the educator.
Industry:
Education / Teaching / Training
Functional Area:
Teaching, Education, Training, Counseling
Role Category:
Other
Please mention "E Learning Student Support Executive" in the subject of your email
Submit Your Resume » (or) Send your resume to careers@healthcareersgroup.in